Grey water pooling in the bottom, cycle after cycle. A broken shard had jammed the drain pump. Pulled it out and the tub empties properly now.
Evander N.
Cloudy glassware, water hanging around in the basin, or a door that won't catch, more often than not a single part has failed and the rest of the machine is sound.
Six things that bring people to our door, and the cause we most often find.
The cycle ends and an inch of grey water sits in the bottom. A drain pump jammed with a broken shard or a bottle label is the common cause; a pinched hose is the cheaper one. The pump gets inspected first because it's more likely and simpler to sort out.
New detergent, rinse aid full, and still a chalky coating. Clogged holes in the spray arms rob the water of pressure, and a dirty filter underneath makes it worse. Hard water gets the blame far too often, so we rule out these two first.
You press start and the panel does nothing at all. Most machines won't wake up unless the door latch confirms it's closed, so a misaligned latch mimics a dead board. Checking the latch alignment takes a couple of minutes.
A rough grinding starts partway into the wash. Usually a small object, a broken glass edge or a bit of cutlery, has wedged in the chopper beside the pump. The motor itself is rarely the problem.
Water seeps out along the edge even though the door looks closed. Old rubber loses its bounce and hardens, and then it can't seal evenly. Replacing only the part that looks worn seldom stops the leak.
Spotless, but dripping wet. A burnt-out heating element or a vent fan that has stalled explains most of these. Now and then it's just the rinse aid dispenser failing to release at the right moment.
Still Not Sure?
One phone call gets you a straight answer, most jobs wrap up in a single visit.
Manufacturers label these their own way, but the same handful of signals keep showing up.
Manufacturers each use their own system, so read this as a rough guide, not a substitute for your manual. If the same one comes back after you cut the power for a minute, get a technician out to read it properly.
What customers said after we sorted out their dishwasher.
A fair share of what we see turns out to be something quick and safe enough to rule out yourself, no tools needed.
Rinse the bottom filter. It lifts out from under the lower rack. A clogged one causes most cloudy-glass and standing-water complaints.
Follow the drain hose. Look under the sink where it connects for any sharp bend or pinched spot.
Spin the spray arms. Tall pots can block them. Give each a gentle push and check it turns freely.
Close the door until it clicks. Most units stay off unless the door reads as fully shut.
Run the tap hot first. Letting the kitchen faucet run hot beforehand gives the dishwasher a head start.
Peek at the breaker. Check the outlet or breaker hasn't tripped, especially after a power flicker.
Still no luck after trying these? Time to have someone take a proper look. Book a technician and we'll take it from there.
Send your details over and we'll follow up to lock in a time that works, most repairs settled the same day.
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